FAQ

Everything you may want to know before diving with us.

Clear planning creates calm diving days. Here are the most common details our guests ask before booking.

How do you approach safety?

Safety begins with route and condition selection. We run detailed pre-dive briefings, equipment checks, and conservative profile planning for all sessions.

How far in advance should I book?

We recommend booking 2-4 weeks ahead, especially for Sipadan windows and private marine journeys. Last minute spaces are possible depending on season.

What happens if weather conditions change?

We adjust destination and dive profiles to maintain comfort and safety. When conditions are unsuitable, we reschedule or provide the best available alternative route.

Do I need to bring my own equipment?

You are welcome to bring personal gear. Premium rental kits are available and fitted during pre-session preparation with our team.

Are beginners welcome?

Yes. Intro Reef Session routes are specifically designed for beginners, with slower pacing and additional guidance from briefing through surfacing.

What is your cancellation policy?

Cancellations made 7 days before departure are eligible for a full refund. Later cancellations may be partially refunded depending on logistics already secured.

Still Have Questions?

Speak with our planning team directly.

We can recommend the right route based on your confidence, goals, and travel timing.

Contact Storme Havens